How It Works:

Step 1: Write your story or dream in the box. Choose the illustration you like and the clothes you want. Select the production method, either embroidery or printing, based on the sample. Then, place your order.

Step 2: After you place the order, the designer will hand-draw your illustration. They will follow your favourite style. The hand-drawing time depends on the order volume and takes about 2-5 working days.

Step 3: After the hand-drawing is completed, we will send the customized pattern to your email. We provide unlimited modifications to ensure that you are completely satisfied with the hand-drawn illustration.

Step 4: Your custom item will be delivered to your door within 2-4 weeks.

Items are handmade and made to order.

Hand-drawing time: about 2-5 working days

Production time: within 3-5 working days after design approval

Shipping time: Express delivery is mainly by Royal Mail in the UK, and DPD is optional for efficiency. All couriers can be tracked.

Shipping to the UK and the US takes 3-5 days

Shipping to Europe, Canada and other countries takes 6-21 days.

(The above are general shipping costs. If you need faster delivery, you can choose DPD shipping options).

We offer free shipping for customers in the UK.

Definitely! Most countries around the world can receive our packages. For specific countries, please check the shipping policy at the bottom of our homepage.

We confidently stand behind the quality of our products . If any problems arise from our side, such as damaged product or a manufacturing error. We will handle them by providing a free replacement or refund.

Please note that we do NOT ACCEPT returns, exchanges, or refunds for customer mistakes.

• This includes picking the wrong size.
• It also includes being unhappy with the design or colour.
• Giving the wrong address is another issue.
• Lastly, it covers changing your mind after buying.

If you have any questions, please contact us at support@treayoustudio.com

All final designs must be confirmed by you before they can be put into production. If you are not completely satisfied with the preview plan, we promise to refund you in full without any conditions.